which of the following is an example of an effective conflict resolution strategy
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Nursing Elites

ATI RN

ATI Leadership Proctored Exam 2023

1. Which of the following is an example of an effective conflict resolution strategy?

Correct answer: C

Rationale: Encouraging open communication is an effective conflict resolution strategy because it promotes transparency, understanding, and collaboration among individuals involved in the conflict. By encouraging open communication, parties can express their perspectives, concerns, and needs, leading to the identification of common ground and potential solutions. This approach fosters a positive and constructive environment for resolving conflicts and can help prevent misunderstandings and escalation of issues. Choices A, B, and D are not effective conflict resolution strategies. Ignoring the conflict can lead to unresolved issues, assigning blame can escalate tensions and hinder problem-solving, and enforcing strict rules may not address the underlying causes of the conflict or promote mutual understanding.

2. After working at your job for 10 months and feeling unable to tolerate the tension and stress between staff nurses and the laissez-faire nurse manager who is not a leader, what is the best course of action?

Correct answer: C

Rationale: In this situation, it is best to seek another position within the healthcare organization and apply for a transfer. Making professional decisions should involve careful evaluation and consideration. It is important to align personal values with the organizational culture. By seeking advice from a mentor or counselor, you can gain valuable insights and consider different perspectives. Resigning abruptly, complaining to staff, or informing the chief nursing officer without exploring other options may not be the most effective or professional approach in this scenario.

3. The nurse identifies a need for additional teaching when the patient who is self-monitoring blood glucose

Correct answer: B

Rationale: The correct answer is B because choosing a puncture site in the center of the finger pad is not recommended for blood glucose monitoring. The recommended sites are the sides of the fingertips. Option A is correct as washing the puncture site using warm water and soap is a good practice. Option C is also correct as hanging the arm down for a minute can help increase blood flow. Option D is incorrect as a blood sugar level of 120 mg/dL may not necessarily indicate good blood sugar control and needs further interpretation.

4. A nurse is caring for a client who reports difficulty falling asleep. Which of the following recommendations should the nurse make?

Correct answer: C

Rationale: The correct answer is C: "Maintain a consistent time to wake up each day." Establishing a regular wake-up time helps regulate the body's internal clock and promotes better sleep patterns. Watching television in bed (Choice A) can actually hinder sleep due to the light emitted by screens affecting melatonin production. Drinking beverages with caffeine like hot cocoa (Choice B) close to bedtime can interfere with falling asleep. Exercising vigorously right before bed (Choice D) can increase alertness and make it harder to fall asleep.

5. Which of the following indicators is viewed as important by the nurse manager in relation to a performance model?

Correct answer: A

Rationale: The correct answer is A: Patient outcomes. In a performance model, one of the key indicators that a nurse manager would focus on is patient outcomes. Patient outcomes are a direct reflection of the quality of care provided by the staff, making it a crucial aspect of evaluating performance. Choice B, rapport with staff, though important for team dynamics, is not directly related to a performance model that primarily assesses job performance. Choice C, daily job performance, is relevant but more of an outcome rather than an indicator itself. Choice D, flexibility, is a valuable trait but not specifically highlighted in the context of a performance model.

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