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1. Which of the following behaviors would be an early warning sign that you are not handling job stress in a healthy way?
- A. Focusing excessively on patient outcomes
- B. Needing to spend more time alone
- C. Juggling work, studies, and family responsibilities
- D. Awakening in the morning feeling unrested
Correct answer: D
Rationale: The correct answer is D. Awakening in the morning feeling unrested can be an early warning sign that you are not handling job stress in a healthy way. This may indicate that the stress is impacting your quality of sleep, which is essential for managing stress and maintaining overall well-being. Choices A, B, and C are not necessarily indicative of unhealthy stress management. Focusing excessively on patient outcomes may show dedication to work, needing to spend more time alone could be a personal preference, and juggling work, studies, and family responsibilities could be a common challenge that many individuals face.
2. What is the major difference between managers and leaders?
- A. Leaders usually have legitimate power.
- B. Leaders do not necessarily make good managers.
- C. Managers are not always leaders.
- D. Managers always have legitimate power.
Correct answer: D
Rationale: The major difference between managers and leaders is that managers always have legitimate power. This is because managers derive their authority from their position within an organization, giving them legitimate power over subordinates. On the other hand, leaders do not always have legitimate power; their influence may come from various sources such as expertise, charisma, or the ability to inspire others. Choice A is incorrect because not all leaders necessarily have legitimate power. Choice B is incorrect as it is a generalization that leaders do not make good managers, which is not always the case. Choice C is incorrect as there can be managers who are also effective leaders.
3. Which of the following statements accurately describes the relationship between ethical principles and laws?
- A. The government enforces ethics.
- B. Laws guide decision making by setting standards.
- C. Ethics are highly detailed.
- D. Ethical principles can serve as the foundation for laws.
Correct answer: D
Rationale: The statement 'Ethical principles can serve as the foundation for laws' is correct. Ethical principles act as a standard for evaluating actions and behaviors. While ethical principles may influence the creation of laws, they are not laws themselves. Choice A is incorrect as ethics are usually upheld through societal norms and personal values rather than government enforcement. Choice B is incorrect because laws do provide standards, but those standards are legal rather than ethical. Choice C is incorrect as ethics are broad guidelines for behavior, not highly detailed rules.
4. What quality is observed among individuals who strive to find the best way to do their job?
- A. Punctuality
- B. Strictness
- C. Honesty
- D. Motivation
Correct answer: D
Rationale: Motivation is the driving force that compels individuals to strive to find the best way to do their job. It encompasses determination, enthusiasm, and a proactive approach to continuously improve and excel in their work. Being motivated is essential for individuals in any profession to seek innovative solutions, achieve excellence, and make a meaningful impact. Punctuality, while important, refers to being on time rather than the drive to find the best way to do a job. Strictness relates to enforcing rules or discipline, not necessarily to seeking the best way. Honesty is about truthfulness and integrity, which are crucial but not directly related to the pursuit of excellence in job performance.
5. Which of the following are essential components of strategic planning? (Select all that apply.)
- A. Values
- B. Vision & Mission statements
- C. Reengineering
- D. A & B
Correct answer: D
Rationale: Values and vision and mission statements are indeed essential components of strategic planning. Values help define the organization's core beliefs and principles, guiding its decisions and actions. Vision and mission statements articulate the organization's goals, purpose, and direction, serving as a roadmap for strategic planning and decision-making. Reengineering is not a core component of strategic planning; it involves the redesign of processes to improve performance, efficiency, and quality. Therefore, option C is incorrect. The correct answer is D because both values and vision and mission statements play crucial roles in shaping an organization's strategic planning process.
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