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1. What is the primary advantage of utilizing a modular nursing model?
- A. Improved patient satisfaction
- B. Enhanced teamwork
- C. Cost reduction
- D. Improved communication
Correct answer: B
Rationale: The primary advantage of utilizing a modular nursing model is enhanced teamwork and collaboration among nurses. While improved patient satisfaction, cost reduction, and improved communication are essential in healthcare settings, the modular nursing model specifically focuses on restructuring care delivery to promote teamwork and efficiency. Therefore, choices A, C, and D are not the primary advantages of using a modular nursing model.
2. Which type of HMO contracts with two or more IPAs (Independent Practice Associations)?
- A. Staff model
- B. Point of service model
- C. Network model
- D. Group model
Correct answer: C
Rationale: The correct answer is C: Network model. A network model of HMOs contracts with two or more IPAs. In a network model, the HMO contracts with multiple IPAs to provide healthcare services to its members, offering a wider range of choices and flexibility in selecting healthcare providers. Choices A, B, and D are incorrect because the staff model involves employing physicians and healthcare providers directly, the point of service model allows members to seek care both in-network and out-of-network, and the group model is not specifically associated with contracting IPAs.
3. One of the most useful tools to determine reasons for turnover is:
- A. Questioning.
- B. Surveys.
- C. Employee forums.
- D. Telephone calls.
Correct answer: B
Rationale: Surveys are one of the most effective tools to determine reasons for turnover because they allow employees to provide feedback anonymously, leading to more truthful responses. While questioning can be part of the process, surveys provide a structured and standardized way to collect data. Employee forums may not always elicit honest responses due to peer pressure or fear of repercussions. Telephone calls may not reach all employees and do not guarantee anonymity, potentially leading to biased or incomplete information.
4. A nurse manager wants to implement a new policy on the unit. What is the first step in the change process according to Lewin's Change Theory?
- A. Unfreeze the system
- B. Move the system to a new level
- C. Refreeze the system
- D. Evaluate the system
Correct answer: A
Rationale: The correct answer is A: 'Unfreeze the system.' According to Lewin's Change Theory, unfreezing the system is the initial step in the change process. This step involves preparing the organization for change by creating awareness of the need for change, addressing any resistance, and establishing a sense of urgency. Choice B, 'Move the system to a new level,' is incorrect as it does not align with the first step of unfreezing. Choice C, 'Refreeze the system,' is incorrect as it pertains to the final stage of solidifying the change, not the first step. Choice D, 'Evaluate the system,' is incorrect as evaluation typically occurs after the change has been implemented, not at the beginning of the change process.
5. Which of the following are effective ways to apply power and politics in nursing? (EXCEPT)
- A. Picketing the employer
- B. Networking with other professionals
- C. Writing letters to legislators
- D. Joining professional organizations
Correct answer: A
Rationale: The correct answer is A - 'Picketing the employer.' Networking with other professionals, writing letters to legislators, and joining professional organizations are effective ways to apply power and politics in nursing. Picketing the employer is not an appropriate approach in a healthcare setting as it may lead to disruptions in patient care and conflict within the workplace.
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