a nurse manager is working to improve patient satisfaction on the unit which of the following best describes the nurse managers role in this process
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HESI RN

HESI RN Nursing Leadership and Management Exam 6

1. A nurse manager is working to improve patient satisfaction on the unit. Which of the following best describes the nurse manager’s role in this process?

Correct answer: A

Rationale: The correct answer is A. The nurse manager's role in improving patient satisfaction involves setting clear expectations for patient satisfaction, monitoring progress, and providing feedback to staff members to continuously improve patient care. Choice B is incorrect as gathering data and implementing strategies are typically part of quality improvement initiatives but do not solely define the nurse manager's role. Choice C is incorrect because the nurse manager is responsible for setting expectations and monitoring progress rather than developing the improvement plan. Choice D is incorrect as involving patients and families and gathering feedback are important aspects, but the question specifically asks about the nurse manager's role, which primarily involves setting expectations, monitoring progress, and providing feedback to staff.

2. What should a client with diarrhea avoid consuming?

Correct answer: A

Rationale: A client with diarrhea should avoid consuming orange juice. Orange juice is high in sugar content, which can worsen diarrhea symptoms by drawing water into the intestines, potentially leading to further dehydration and discomfort. Tuna, eggs, and macaroni are generally well-tolerated and do not exacerbate diarrhea symptoms, making them more suitable food choices for individuals experiencing diarrhea.

3. While changing a client's post-operative dressing, the nurse observes a red and swollen wound with a moderate amount of yellow and green drainage and a foul odor. Given there is a positive MRSA, which is the most important action for the nurse to take?

Correct answer: C

Rationale: The most important action for the nurse to take when a client has a positive MRSA and presents with a wound showing signs of infection is to initiate contact precautions. MRSA is highly contagious and placing the patient on contact precautions helps prevent the spread of the bacteria to others in the healthcare setting. (A) Forcing oral fluids will not directly address the MRSA infection. (B) Requesting a nutrition consult is not the priority in this situation. (D) Limiting visitors to immediate family only is not necessary as MRSA precautions are primarily focused on healthcare workers and close contacts who provide direct care.

4. The surgical procedure done in Bartholin's abscess is called:

Correct answer: C

Rationale: The correct answer is C: Marsupialization. Marsupialization is the surgical procedure specifically performed for Bartholin's abscess. This procedure involves creating a new duct for the Bartholin's gland to prevent future abscess formation. Choices A, B, and D are incorrect because hysterectomy involves the removal of the uterus, oophorectomy involves the removal of the ovaries, and salpingectomy involves the removal of the fallopian tubes, none of which are the appropriate procedures for treating a Bartholin's abscess.

5. At 0100 on a male client’s second postoperative night, the client states he is unable to sleep and plans to read until feeling sleepy. What action should the nurse implement?

Correct answer: A

Rationale: The client has expressed a plan to read until feeling sleepy, indicating that he is managing his inability to sleep. In this situation, it is best for the nurse to respect the client's autonomy and leave the room, providing privacy and an opportunity for the client to relax and hopefully fall asleep. Closing the door can also help create a quiet environment conducive to rest.

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