1. Which of the following statements is NOT true about performance appraisal?

A. Informing the staff about the specific impressions of their work help improve their
B. A verbal appraisal is an acceptable substitute for a written report
C. Patients are the best source of information regarding personnel appraisal.
D. The outcome of performance appraisal rests primarily with the staff.

Correct answer: A

Rationale: Option A is the correct answer because informing staff about specific impressions of their work can be subjective and may not always lead to improvement. Performance appraisal should be based on objective criteria and feedback. Verbal appraisals can lack documentation and clarity, making a written report a more reliable form of evaluation. Patients may provide valuable input on staff interactions, but they may not have the full context to assess job performance comprehensively. The outcome of performance appraisal should involve both the staff and the appraiser, as it is a collaborative process to identify strengths and areas for development.

2. He discusses the goal of the department. Which of the following statements is a goal?

A. Increase the patient satisfaction rate
B. Eliminate the incidence of delayed administration of medications
C. Establish rapport with patients.
D. Reduce response time to two minutes.

Correct answer: A

Rationale: Option A, 'Increase the patient satisfaction rate,' is a goal because it represents an objective that the department aims to achieve. Patient satisfaction is a key indicator of quality care and reflects the department's commitment to providing excellent service. In contrast, options B, C, and D are more focused on specific actions or strategies rather than overarching goals. Eliminating delayed medication administration, establishing rapport with patients, and reducing response time are important tasks that may contribute to achieving the goal of increasing patient satisfaction, but they are not goals in themselves. Therefore, option A is the most appropriate choice as it directly addresses the department's ultimate objective of enhancing patient satisfaction.

3. The gradual change in a species over time is called:

A. Adaptation
B. Evolution
C. Speciation
D. Natural selection

Correct answer: B

Rationale: Rationale: - Adaptation refers to the process by which a species becomes better suited to its environment over time. While adaptation is a component of evolution, it specifically refers to the changes that help a species survive and reproduce in its environment. - Speciation is the process by which new species arise from a single ancestral species. It involves the evolution of reproductive isolation between populations. - Natural selection is a mechanism of evolution where individuals with advantageous traits are more likely to survive and reproduce, leading to the increase in frequency of those traits in a population. - Evolution is the gradual change in a species over time, encompassing all the processes such as adaptation, speciation, and natural selection that drive these changes.

4. What are chromosomes made of?

A. DNA and RNA
B. DNA and proteins
C. Proteins and carbohydrates
D. DNA only

Correct answer: B

Rationale: Rationale: Chromosomes are structures found in the nucleus of cells that contain genetic material. They are made up of DNA (deoxyribonucleic acid), which carries the genetic information, and proteins that help in the organization and packaging of the DNA. While RNA is involved in various cellular processes, it is not a major component of chromosomes. Carbohydrates are not a significant component of chromosomes. Therefore, the most accurate answer is B) DNA and proteins.

5. What is the relationship between work and kinetic energy?

A. Work is the cause of kinetic energy
B. Kinetic energy is the cause of work
C. Work and kinetic energy are the same
D. Work and kinetic energy are unrelated

Correct answer: a

Rationale: Work done on an object can change its kinetic energy, either increasing or decreasing it.

6. What is the primary hormone released by the parathyroid glands?

A. Insulin
B. Calcitonin
C. Parathyroid hormone (PTH)
D. Thyroxine

Correct answer: C

Rationale: The primary hormone released by the parathyroid glands is Parathyroid hormone (PTH), which plays a crucial role in regulating calcium levels in the body. Insulin is produced by the pancreas to regulate blood sugar levels and is unrelated to the parathyroid glands. Calcitonin is produced by the thyroid gland and helps regulate calcium levels but is not the primary hormone released by the parathyroid glands. Thyroxine is a hormone produced by the thyroid gland that regulates metabolism and is also not released by the parathyroid glands. Therefore, the correct answer is C: Parathyroid hormone (PTH).